WellCFO — Terms and Conditions of ServiceEffective upon acceptance at time of enrollmentBy enrolling in WellCFO services and submitting payment, you ("Client") agree to be bound by these Terms and Conditions ("Agreement") with WellCFO ("WellCFO," "we," or "us"). This Agreement constitutes a binding contract and governs all services provided under your engagement.1. ServicesWellCFO will provide the following services under the CFO Clarity engagement:Custom KPIs & Monthly Report: Monthly reporting including standard financial statements, custom key performance indicators relevant to your practice, benchmarking against similar practices, and predictive insights.
Monthly CFO Breakdown Video: A recorded monthly video from a CPA reviewing financial results, identifying risks, and providing specific prioritized action items.
Ongoing Decision Support: As-needed financial guidance submitted through a support portal, with a targeted 48-hour response time.Reliance on Client-Provided Financials: WellCFO's CFO reporting and analysis are based on financial records maintained by Client or Client's designated bookkeeper. WellCFO will perform a reasonableness review of provided financials each month and will flag any material inconsistencies or concerns. However, WellCFO does not independently verify, audit, or guarantee the accuracy of Client-provided financial data. The quality and reliability of WellCFO's analysis is dependent on the accuracy and completeness of the financial information provided by Client.Optional Bookkeeping Services: Bookkeeping is not included in the standard CFO Clarity engagement. If, in the course of CFO reporting, WellCFO identifies that Client's existing bookkeeping requires cleanup or ongoing management to support meaningful analysis, WellCFO may offer bookkeeping services as a separate add-on at an agreed upon rate. Any such arrangement will be documented in a separate written agreement.Service Commencement: CFO deliverables will commence following an onboarding period of approximately 30 days to allow WellCFO to review Client financials and establish reporting baselines. WellCFO will communicate the expected start date for first deliverables at the time of enrollment.This Agreement is limited to the services described above. WellCFO does not provide assurance services such as audits, reviews, or compilations of financial statements. Any work outside the scope of these services will be discussed with you in advance and billed at a standard hourly rate of $150 per hour. A separate written agreement will be provided for any material scope additions.2. Fees and BillingThe fee for CFO Clarity services is $1,200 per month, billed on a recurring basis. Fees will increase by 4% annually unless otherwise agreed in writing.Satisfaction Guarantee: If after the first full month of CFO deliverables Client does not feel the service was clearly valuable, Client may request a full refund of fees paid for that first month by notifying WellCFO in writing within 7 days of receiving the first monthly deliverable. This guarantee applies to the first month of CFO reporting only and does not apply to any separately agreed bookkeeping services.Invoices unpaid 30 days past the billing date are subject to an interest charge of 1.5% per month. WellCFO reserves the right to suspend services or terminate this Agreement if invoices remain delinquent. If collection action is required to recover unpaid balances, Client agrees to reimburse WellCFO for all collection costs, including reasonable attorneys' fees.3. Client ResponsibilitiesClient is responsible for the following:Providing WellCFO with timely access to all financial records necessary to perform services, including but not limited to bank statements, point-of-sale system access, accounts payable and receivable records, leases, loan documents, and any other financial information that impacts the business.
Ensuring that financial records provided to WellCFO are maintained in a reasonably accurate and complete condition by Client or Client's designated bookkeeper.
Designing and implementing internal controls to prevent and detect fraud, and promptly informing WellCFO of any known or suspected fraud impacting the business.
Ensuring compliance with all applicable laws and regulations.WellCFO will rely on the accuracy and completeness of information provided by Client and will not independently verify it. This engagement cannot be relied upon to detect errors, irregularities, or illegal acts. However, WellCFO will inform Client of any material errors or irregularities that come to our attention.All financial records maintained in Client's systems remain the property of the Client.4. Limitation of LiabilityWellCFO's maximum liability to Client arising from services rendered under this Agreement shall be limited to the total fees paid by Client to WellCFO during the 12 months preceding the claim.In the event of a claim by a third party arising from services provided under this Agreement, Client agrees to indemnify and hold WellCFO harmless from all such claims, liabilities, costs, and expenses, except to the extent determined to have resulted from WellCFO's intentional or deliberate misconduct.5. TerminationThis Agreement has a minimum term of one (1) month from the date of enrollment. Client may not terminate during this initial period. Following the minimum term, either party may terminate this Agreement at any time by providing written notice to the other party. Email constitutes written notice. Upon termination, Client is obligated to compensate WellCFO for all services rendered through the date of termination.6. Dispute ResolutionIn the event of a dispute, the parties agree to first attempt resolution through good-faith non-binding mediation, with costs shared equally. If mediation does not resolve the dispute, it may be brought before a court of competent jurisdiction in the State of Colorado, to be decided by the court without a jury. Both parties knowingly and voluntarily waive their right to a jury trial. This Agreement is governed by the laws of the State of Colorado.7. Response to Legal ProcessIf WellCFO is required to respond to a subpoena, court order, or other legal process related to services performed under this Agreement, Client agrees to compensate WellCFO at a rate of $235 per hour for time expended in connection with such response and to reimburse all related out-of-pocket costs.8. Entire AgreementThis Agreement constitutes the entire agreement between the parties with respect to the services described herein and supersedes all prior oral or written representations. Any material changes to the terms of this Agreement must be made in writing and acknowledged by both parties.By submitting payment and enrolling in WellCFO services, Client acknowledges having read, understood, and agreed to these Terms and Conditions.WellCFO
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